Terms of service

Terms of Service

Welcome to [easykarts]. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

  • You must provide accurate and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities carried out through your account.

  • You must notify us promptly if you believe your account has been accessed without authorization.

  • You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unauthorized activities.

2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices may change without prior notice.

  • Applicable taxes, including GST where applicable, may be included in or added to the displayed price as required.

  • Shipping charges, if applicable, will be displayed during checkout.

  • We accept payment methods made available on our website, which may include credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD), where available.

  • You agree to provide accurate billing and payment information.

  • If a payment fails or is not successfully received, we may cancel or hold the order until payment is successfully confirmed.

  • In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund any payment already made.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Product dimensions and specifications may have minor variations where applicable.

  • Images may be for illustrative purposes unless otherwise stated.

  • We do not guarantee that every product description or website detail will always be completely error-free.

If you receive a product that is materially different from its description or the product you ordered, please contact us in accordance with our Return & Refund Policy.

4. Order Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

We reserve the right to accept, reject, cancel, or limit an order for reasonable reasons, including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Incorrect customer information

  • Suspected fraud or unauthorized activity

  • Shipping restrictions

  • Violation of these Terms

If we cancel an order after payment has been received, we will initiate an applicable refund to the original payment method or another appropriate payment method.

Once an order has been accepted and processed, cancellation may be subject to our Return & Refund Policy.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes displayed on our website.

Order processing and delivery times may vary depending on:

  • Product availability

  • Delivery location

  • Courier service

  • Public holidays

  • Weather conditions

  • Transportation disruptions

  • Other circumstances beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate and complete delivery information. Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.

For complete information, please refer to our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Unless otherwise stated for a particular product:

  • Eligible return requests must generally be submitted within [7 day] of delivery.

  • Products must meet the applicable return conditions.

  • Certain products may be non-returnable.

  • Refunds are processed after the returned product has been received and inspected.

  • Refund processing times may vary depending on the payment method and financial institution.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible at [hello@easykarts.in].

Our Return & Refund Policy forms part of these Terms of Service.

7. Prohibited Uses

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not:

  • Violate any applicable Indian law or regulation.

  • Use the website to commit fraud or facilitate fraudulent transactions.

  • Provide false, misleading, or fraudulent information.

  • Attempt to gain unauthorized access to our website, systems, accounts, or databases.

  • Interfere with the security or operation of our website.

  • Upload or transmit malicious software, viruses, or harmful code.

  • Copy, reproduce, distribute, or commercially exploit our website content without permission.

  • Use automated systems, bots, or scraping tools in a manner that interferes with our website or violates applicable laws.

  • Abuse promotional offers, discounts, coupons, referral programs, or COD services.

  • Use another person's account or payment information without authorization.

We reserve the right to restrict or terminate access to users who violate these provisions.

8. Intellectual Property

Unless otherwise stated, the content available on our website, including logos, brand names, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to [easykarts].

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.

These third parties may have their own terms and privacy policies. We are not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

10. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Temporary interruptions may occur because of maintenance, technical problems, network issues, or circumstances beyond our reasonable control.

11. Limitation of Liability

To the maximum extent permitted by applicable Indian law, [easykarts] shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit any consumer rights, statutory rights, warranties, or protections that cannot legally be excluded or restricted under applicable Indian law.

Where permitted by law, our liability relating to a particular order or product will be limited to the amount paid by the customer for that order or product.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold [easykarts] harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or applicable laws.

The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of our website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in [Pune, Maharashtra, India].

Nothing in this section limits any mandatory rights you may have under applicable Indian consumer protection laws.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

[easykarts]
Website: [ easykarts.in]
Email: [hello@easykarts.in]

We are committed to providing a transparent, secure, and customer-friendly shopping experience.